Case Studies

Fleet Optimization

With a fleet of 3500+ vehicles, Zipcar needed a robust tool to streamline fleet management. I developed a solution that leveraged vehicle-centric data to reduce repair times, enhance customer satisfaction through improved cleanliness, and ultimately boost revenue.

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DesignOps

As a leader on the team, I developed scalable DesignOps frameworks to foster a mature culture of collaboration, knowledge sharing and critique. The strategic onboarding to Figma resolved handoff inefficiencies while enhancing design delivery and component adoption rates.

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EdTech Editorial

A high-quality digital learning ecosystem for educations to engage in instruction aligned with learning goals that will improve student engagement, motivation and curiosity.

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Digital Amenities SaaS

A SaaS-based product for property managers to drive instant value to a property's online reputation with a mobile tenant-facing mobile application to unlock hundreds of digital perks that inspire a happier, healthier life at home..

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Product Design Leader
My leadership style brings a design thinking approach to the table to deliver impactful products that balance business objectives with user needs.  I thrive in dynamic environments where versatility is valued, and I'm always eager to contribute beyond traditional role boundaries.  

I'm particularly passionate about developing products that break down operational barriers, which comes from experience leading the Fleet operational excellence team at Zipcar. This background has instilled in me a keen understanding of the intricate dance between technology and operations in complex environments. In my experience, operationally intensive companies aren't just about launching a tool – it's about crafting a holistic system where technology and processes work in perfect harmony.